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Frequently Asked Questions:

What should I bring to my appointment? 

When attending a physiotherapy appointment, it is generally recommended to bring the following items:

  1. Relevant medical documentation, such as X-rays, reports, or scans, that relate to your condition.

  2. If you have private health insurance, bring your insurance card to facilitate immediate claims processing.

  3. If you are part of a specific program like the Chronic Disease Management program (formerly EPC), bring any relevant information or referrals from your GP.

What fees do you charge? 

Physiotherapy Initial Visit: $80 

Physiotherapy Subsequent Consultation: $80

Aged Pension Card Holders: $70 

EPC Care Plan: $10 Gap Fee 

TAC/WorkCover/DVA: $0 Gap Fee 

Do you accept TAC/WorkCover/DVA clients?

Certainly! Yes, we have experience working with third parties such as TAC, Workcover, and DVA. It would be helpful if you bring any documentation you have from them, but the most essential information is your client number. We can also assist you in understanding the process since each program has its own unique method or system. We understand that it can be confusing, and we acknowledge that being on one of these programs usually means that you have experienced something stressful.

Do you accept medicare or Private health? 

In order to claim on Medicare, you will need a Care Plan from your GP. If you have your Medicare card, we can process it immediately for you. When it comes to private health insurance, we can claim it by swiping your card, and the claim is processed instantly. The amount you receive as a rebate may vary depending on your level of cover, and sometimes there may be no gap at all. To determine the exact claimable amount, it is advisable to contact your insurance fund directly.

What is Dry Needling? 

Dry needling is a therapeutic technique that involves inserting thin needles into specific trigger points or tight muscles to alleviate pain and improve musculoskeletal function. The needles used are typically much thinner than those used for injections and do not contain any medication or fluids. The goal of dry needling is to release muscle tension, improve blood flow, and promote healing in the affected area. It is often used as part of a comprehensive treatment plan for conditions such as muscle strains, myofascial pain syndrome, and chronic pain.

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